"At the recent Masters Series: Intraoperative Ultrasound in Neurosurgery in Munich, I had the pleasure of meeting many remarkable people and engaging in truly inspiring conversations. One exchange that stood out was with our valued customer and friend, Lt. Col. (Dr) Tshepang Tau from South Africa.

It reinforced something that feels increasingly relevant today: progress in surgery is driven by a holistic ecosystem. However in the era of AI, what matters most is that our work remains about humans working with humans. You can have the most advanced technology, but without a genuine commitment to patient‐centricity, and without alignment with our values ​​and goals, it's easy to lose your footing in the high‑end medtech environment.

As Tshepang put it so clearly: "Products cannot speak, but people do training matter. Yet they only come alive through the person delivering them - their values, the connections they build, and the trust they create when someone truly listens and genuinely looks after you." — Dr. Tshepang Tau, Pretoria, South Africa"